Corsidian is the leading provider of collection solutions in the Caribbean and Latin American market. Through our offices in 5 countries we provide state of the art techonology to maximize debt recovery. Customers in over 13 countries and across the largest contact centers in Latin America trust us to optimize accounts receivable and maximize their collection strategies.

Corsidian Collection solutions offers various possibilities to integreate and imporve collection outcomes, to achieve control and reduce debt levels. We do this in a way that obtains the highest productivity and uses the  fewest resources to generate those results.

Corsidian solutions provides the greatest return on investment in the shortest time possible, and out technology is making a tangible impact in 40% of the collections positions in Latin America.

Corsidian Telemarketing solutions allows the company to generate strategies and launch remote media sales campaigns (telephone, email and internet), that makes it possible to increase company sales through:

• Campaigns aimed at specific targets
• Cross sales strategies
• General campaigns and other options.

Our solutions offer both flexibility and depth necessary to perform those strategies in the most effective way; from collecting marketing information to setting preferences for customers, to turning a Customer Service call to a sale according to the preferences and needs of each and every user.

Corsidian Customer Service Solutions provides companies with the ability to provide their customers with the most innovative options in functionality. Through new technology a viable solution exists that allows your customers to avoid long hold times, feel like their time is respected, and experience positive interactions with Call Center personnel. Quality service improvements can be directly associated with increased revenue through customer loyalty, resulting in repeat business and the cost of obtaining new customers.

Corsidian understands that each interaction defines the companies relationship with their customers, and that these experiences determine whether a customer remains “A Company Customer.” Our customer service solutions are designed with the customer in mind and will unify and simplify your communication with your valued customers.